By Shan Rees
Shan Rees and Roderick Graham convey how statement strategies can be utilized to reinforce your everyday life and to enhance effectiveness either for my part and professionally. A wealth of examples and workouts allows you to verify and increase your personal statement abilities - easy methods to get in contact with what you will have, the best way to price your personal reviews, tips to take care of rejection and feedback, and the way to construct vainness and self assurance.
Read Online or Download Assertion Training: How To Be Who You Really Are (Strategies for Mental Health) PDF
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Extra resources for Assertion Training: How To Be Who You Really Are (Strategies for Mental Health)
Sample text
1. How can you tell your employee in an assertive way that they are dismissed? 41 ASSERTION IN THE WORK-PLACE Now you are left with dealing with the emotional response of your employee. In fact, what you have to deal with is your own emotional reaction. 2. What do you anticipate the employee’s reaction will be? 3. How can you respond assertively to this? A final thought: being fired could be the best thing that happens to an employee, but maybe you should not count on the sacked person experiencing it in that way at the time.
One of the boots had a cut almost through the leather. ‘Er… I’m sorry, Mrs Golding. ’ Ruth examined the boots again. They had certainly been worn, but how long had Mrs Golding been wearing them? ’ asked Ruth. ‘Oh! I think I just bought them a few weeks ago. Anyway that doesn’t matter. ’ Ruth was not quite sure what to do. Mrs Golding was a frequent customer and Ruth could not remember having sold her the boots. Ruth knew that if the boots were defective then it was the duty of the shop to refund Mrs Golding’s money but she also knew that it wasn’t up to the shop to provide Mrs Golding with replacement boots every time she wore a pair out.
Ask yourself, is telling myself this useful to me, does it help me to get where I want to go in my life? 3. If it is not useful, what would be an alternative, more constructive, message? 4. Try substituting this for the original message. This takes practice, but is well worth doing. 2 (see Notes, p. 132) 1. Think about what obligations you have towards other people, things you feel you owe them. These could be material things or actions (for example a visit every month), or less concrete like love.